Where is Ignite Pilates?

Ignite Pilates La Crescenta
Reformer Pilates Studio
📍 3134 Foothill Blvd, La Crescenta-Montrose, CA 91214

Ignite Pilates Pasadena
Heated Mat Pilates Studio
📍 259 Sierra Madre Villa Ave, Suite 108, Pasadena, CA 91107

Please note: The Mindbody app currently only displays the La Crescenta address. We recommend double-checking the studio address on Google prior to arrival to ensure you’re heading to the correct location.

How do I book a class at either Ignite Pilates Location?

You can book classes directly through our website or the Mindbody app:

Option 1: Book Through Our Website

1. Visit the Ignite Pilates website

2. Click “Book a Class”

3. Select your preferred location (La Crescenta or Pasadena)

4. Choose your class and time

5. Create an account or log in

6. Complete your booking

Option 2: Book Through the Mindbody App

1. Download the Mindbody app from the App Store or Google Play

2. Search for Ignite Pilates

3. Select - La Crescenta (for both locations)

4. Choose your class and time

5. Log in or create an account

6. Confirm your booking

We recommend confirming the studio address on Google, as the Mindbody app currently only displays the address for our La Crescenta location.

I have never tried Pilates. Is it the right fit for me?

La Crescenta (Reformer Pilates)

Almost everyone! We welcome women and men of all fitness levels ages 15 and up. Minors must be accompanied by a parent or legal guardian, who must attend class with the minor and sign a liability waiver. Pilates is a low-impact form of exercise designed to help strengthen, tone, and slim the body while improving posture, mobility, and overall wellness. We proudly support clients well into their 70s, with many attending up to 75 years old. Our instructors provide modifications to ensure a safe and supportive experience for every stage of life.

Pasadena (Heated Mat Pilates)

For our heated classes, we recommend participation for healthy individuals who are not currently taking medications or antibiotics that may be affected by heat exposure. Heated classes are physically demanding, and clients should feel comfortable exercising in a warm environment. Please listen to your body and consult a medical professional if you have any health concerns prior to attending a heated class.

How should I prepare for my first class?

Welcome! We are so happy to have you. Please arrive ten minutes prior to class starting to allow ample time for you to get comfortably settled.

What should I bring to class?

La Crescenta Studio Policy

Grip socks are required for all classes for safety and hygiene purposes. Toeless socks are not permitted. Grip socks are available for purchase in the studio. Clients attending class without proper grip socks will automatically be charged a $15 hygiene cleaning fee. We also recommend bringing water to stay hydrated during class.

Pasadena Studio Policy

We provide complimentary, thick supportive mats to help cushion and protect your joints; however, mat towels and grip socks are required for all classes for safety and hygiene purposes. Toeless socks are not permitted. Grip socks are available for purchase in the studio, and mat towels are available to rent for $5. Clients attending class without proper grip socks will automatically be charged a $15 hygiene cleaning fee. We also recommend bringing water to stay hydrated during class.

What is your cancelation policy?

Cancellations for classes must be made with a minimum of 12 hours notice. If you cancel within 12 hours of the scheduled class, you will be considered "late canceled" and charged a $15 cancellation fee as well as loss of class. This includes switching class times under the 12-hour notice time period. This policy helps prevent unfilled spots in sessions that could have been taken by other participants, and it allows those on waitlists for our most popular classes an opportunity to secure a spot.

What is your late policy?

To ensure the smooth running of our classes and out of consideration for others, it is essential to be punctual. If you are a new client and you arrive late to class you will not be admitted into class due to the disruption of other clients experience. If you are not present within 10 minutes of the scheduled start time of your reserved class, you will be marked as a no show and charged a fee, in the event that we have a guest waiting from the waitlist, your spot will be given to a client on the waitlist. Please be aware that arriving late may result in missing part of the workout, so please enter the room as discreetly as possible. New clients should plan to arrive 10 minutes prior to the class to go over the machine and workout basics.

What is your missed class policy?

If a client fails to attend a reserved class without cancelling a $25 No Show Fee will be charged to their account as well as loss of class.

What is your waitlist policy?

At Ignite Pilates, we want to give everyone the best opportunity to attend their desired class. If a class is full, you’re welcome to join the waitlist. Here’s how it works:

• If a spot becomes available more than 12 hours before the scheduled class start time, you will be automatically added to the class and receive an email notification.

• Once the class reaches the 12-hour window before start time, the waitlist is turned off. During this time, no one will be automatically added from the waitlist.

• If a spot opens within the 12-hour window (for example, due to an overnight cancellation), you must manually add yourself to the class if space is available.

• It is your responsibility to ensure you are opted in to receive email notifications and to regularly check your schedule. If you have unsubscribed from emails, you will not receive waitlist notifications.

• Standard cancellation policies apply once you are added to a class.

Thank you for your understanding and for helping us keep scheduling fair and smooth for everyone.

Pro Tip: 8 out of 10 times, clients cancel right before the cancellation window or just before class starts—meaning a spot often opens up last minute! We highly recommend keeping an eye on the schedule, even if you’re on the waitlist, for a chance to grab an open spot. 🔥

Where can I find parking?

La Crescenta:
Enjoy free street parking along Foothill Blvd. and convenient parking in the rear lot, driveway is attached to the studio.

Pasadena:
Free on-site parking is available, with direct access to our suite from the parking lot next to Madre Miaz & Yogurtland.

Do you put memberships on hold?

You can request to place your account on hold if you will be gone for at least 10 days or more at a time. Your hold insures that you will not lose time or classes and will not receive charges during the hold period. Holds are available for a minimum of 10 days at a time and allowed once every six months. Hold requests are only accepted through an email. Email us at HelloIgnitePilates@gmail.com. You must send the request at least 7 days prior to your next billing date so that we have time to process the hold.

How do I cancel my membership?

You may submit a cancellation request directly through the Mindbody app or via our website.

However, because memberships include rolling credits, we also require a confirmation email to avoid any confusion regarding your final billing cycle. Please email HelloIgnitePilates@gmail.com and clearly state your requested termination date.

Your membership will remain active through the end of the current billing period, and any remaining credits may be used until that date, in accordance with our policy.

Can I downgrade my membership?

Yes. Once your initial 3-month commitment is complete, you may request to downgrade your membership 3 weeks before the billing cycle ends.

To ensure accuracy with billing and rolling credits, please email HelloIgnitePilates@gmail.com with your downgrade request and the effective date you would like the change to take place.

All changes will be applied to the next billing cycle in accordance with our membership terms.

Can founding members downgrade memberships to a different founding membership price?

No. Founding Member rates are locked to the original membership selected at the time of enrollment and cannot be downgraded to another Founding Member price.

If a Founding Member chooses to change or downgrade their membership, the new membership will be adjusted to the current standard pricing, not the Founding Member rate.

Founding Member pricing is a one-time offer tied to the original membership level and is non-transferable. Once you cancel your founding membership you cannot reinstate at the same rate.

Do you offer classes to pregnant women?

We allow pregnant women to attend beginner reformer classes with a doctors note clearing them to participate in reformer pilates.

Do you offer refunds for classes, class-packs or memberships purchased online or in-person?

All sales are final, non-refundable/returnable and non transferable. No exceptions. If you report your sale to your credit card company. You will still be responsible to pay.

Are ClassPass reservations subject to studio policies?

Yes. All ClassPass reservations are subject to Ignite Pilates studio policies. However, class pricing and late cancellation or no-show fees are determined directly by ClassPass.

Do you have an app?

We currently do not have a dedicated Ignite Pilates app. However, you can download the Mindbody app to purchase classes, book sessions, and manage or cancel your reservations.